Stay Out of The Doghouse: ESA and Service Dog Compliance

This course is designed to provide essential knowledge about the legal rights and protections of individuals with disabilities who rely on service dogs and emotional support animals (ESAs). Become familiar with the Fair Housing Act (FHA), the Department of Housing and Urban Development (HUD) guidelines, and the application of the Americans with Disabilities Act (ADA) to service dogs and ESAs.

Gain insight into how major Federal civil rights laws protect individuals with disabilities in housing. It is crucial to understand the process for handling requests for accommodations and how to respond appropriately. 

By the end of the course, you’ll be equipped to confidently navigate the complexities of service animal and ESA compliance and ensure that you’re providing fair and respectful treatment to individuals with disabilities.

Learning Objectives

• Understand the role of Service Dogs and Emotional Support Animal (ESA)
• Responding to requests for accommodations
• What you can and cannot ask
• Distinctions and definitions between ADA, HUD, and Fair Housing Act (FHA)

Areas Covered

• Clarification on the role of a service dog and ESA
• What are the privileges of a service dog
• How is an ESA privileges different from a service dog
• Identifying which animals are now accepted for emotional support
• Can an aggressive breed be a service animal?
• What if a service animal is aggressive to other residents, staff, or other animals
• What questions can we ask
• What should we NOT ask

Who Should Attend

Regional managers, small owners. Community Manager/Director, Multi-site Manager (Area, Regional), Training & Development Professionals, Assistant Managers, and housing specialist.

Speaker(s)

Maria Pietroforte

With three decades of expertise in multifamily, Maria Pietroforte offers a distinctive combination of leadership, foresight, and expertise. She has held influential positions as President of Tribute Properties, Move.com (Rentnet.com), Kettler, and E&S Ring, successfully elevating these companies to the forefront of their industries. Her achievements include establishing strong brand identities, fostering stellar reputations, and driving substantial revenue growth. Maria is renowned within the multifamily sector not only for her infectious positive energy but also for her unwavering commitment to prioritizing people. She specializes in transforming work environments into hubs where individuals are actively engaged, appreciate one another, and communicate openly, ultimately enhancing both performance and company culture. Maria holds a Bachelor of Science in Business Administration from Arizona State University. She boasts an impressive list of certifications, including Certified Property Manager, Certified Defense Property Manager, Advanced Facilitator, and NAAEI faculty member. Whether you require a charismatic keynote speaker, a dedicated strategic consultant, an enthusiastic trainer, or a seasoned marketing expert, I would be honored to offer my expertise and support to your endeavors!

Unlimited Webinars

Access Unlimited Webinars

SUBSCRIBE NOW

Why You Should Subscribe?

Unlimited Live and On-Demand Courses

Watch all live or recorded webinars (up to 120 minutes long). Get instant access to a library of more than 500 high quality courses presented by best-in-class presenters.

CEUs: APA, CPE, SHRM and HRCI Credits

Fulfil your recertification requirements by earning CEUs from APA, CPE, SHRM and HRCI.

Free Access to Course Materials

Each program comes with Additional Course Materials, which you can download and read anytime.

Additional Discounts

Get flat 20% discount on Premium Product Category like, Long Hour Webinars.

SUBSCRIBE NOW

Call Now At

888-527-3477

Email Us At

help@complianceprime.com